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Human Resources Business Partner

  • Eight Mile Plains, QLD, Australia, 4113
  • Full Time

Human Resources Business Partner - Queensland

  • Full Time Permanent position
  • HR Generalist Role
  • Hybrid working model
  • Create positive working relationships with Residential managers and staff
  • Travel to Arcare Residences in Queensland when required

Arcare is a proudly family-owned aged care business that now has 47 residences throughout Victoria, Queensland and New South Wales. Arcare has a relationship focused approach that ensures that the relationships between clients, employees, volunteers and family members are valued.  This approach has been praised and celebrated by leading aged care experts as being at the forefront of elder-care globally.

About the Role
The Human Resources Business Partner works as part of a team responsible for timely and accurate delivery of human resources services to Arcare Residences and employees across the employee lifecycle. You will create and manage positive professional relationships with Arcare Managers and the executive management team, providing leadership and operational expertise and guidance on all human resource management related matters, to support the HR strategy of Arcare Queensland. The Human Resources Business Partner will be required to travel to the various residences across Queensland when required.

As the Human Resources Business Partner, you will be responsible for:

  • Ensuring Arcare complies with relevant IR, EBA, EEO, OH&S and training obligations
  • Assisting the Employee Relations Manager in day-to-day HR functions
  • Providing workforce planning and change management assistance and advice, both operationally and through special projects, i.e., Residence Commissioning and roster reviews
  • Facilitating education on ER matters and Arcare initiatives where required
  • Acting as the ‘key point of contact’ for managers and employees on Employee Relations matters and providing direct support to our people managers with conducting workplace investigations, performance management, disciplinary procedures, and terminations  
  • Advising, guiding and coaching Residence Managers on all people related issues across the employee life cycle
  • Assisting with recruitment and onboarding where required
  • Being flexible in travelling to the various residences across Queensland when required
  • Other duties as required

Skills and Experience

  • Relevant tertiary qualifications in Human Resources Management (desirable)
  • Previous experience in a similar position and experience in the Aged Care industry would be viewed favourably
  • IR/ER knowledge and experience
  • Knowledge of employment law and related experience in areas such as equal opportunity and workplace safety
  • High level skills in stakeholder management and ability to develop good working relationships across all levels of the business
  • High level of confidentiality, compassion and integrity
  • Highly developed verbal and written communication skills
  • Strong attention to detail and experience with Performance Management, Recruitment and HR administration matters
  • Proficiency in the use of software relevant to the position, e.g. Microsoft office suite
  • Current Police Clearance and Statutory Declaration
  • Queensland Drivers Licence and own vehicle
  • All successful applicants will be required to have an Influenza vaccination & THREE Covid vaccinations, as an inherent requirement of the role


Arcare is a family-owned business therefore open and respectful relationships is the most important thing that we do. We believe that through sharing our stories and ourselves we are able to recognise and celebrate the uniqueness of every person. Arcare is also very committed to nurturing people, new ideas and personal growth by remaining flexible and open to possibilities


  • Supportive, friendly and caring organisation
  • Family-owned business
  • Training Plan & Educational Opportunities
  • Senses Framework to ensure staff are supported in personally meaningful goals

If you believe you have the skills, values, and expertise to deliver the role of a Human Resources Business Partner please Apply Now

All applicants are required to provide evidence of right to work in Australia

All successful applicants will be required to have their 2022 influenza vaccination and be fully vaccinated against Covid as an inherent requirement of the role.  

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