Today for our #PeopleofArcare series we introduce Michelle Corfield, PCA Medicator at Arcare Cheltenham and she has worked for Arcare for over 10 years.

What do you enjoy about your role?

Being able to assist residents when needed and listening to their stories. A familiar face regularly helps them feel at home and makes them feel safe and happy.

What do you love about Arcare and working in Aged Care?

I love being able to make the residents feel safe, comfortable, and happy. Listening to the residents when they need to talk, we are like their family.

What are your favourite stories of working at your residence / with your team / with a client?

I have cared for many lovely residents; you make friends with some of the residents’ family’s and stay in touch after their loved ones have passed away. We had a resident called Betty and she was always such a character; she would tell you the best jokes and amazing stories about her life. It’s always so interesting to hear about the residents’ lives, they always have the best stories.

What tips or advice would you give to someone looking to work in Aged Care?

You need to be caring, patient, kind and listen.