General Manager Clinical Governance and Risk

  • 346 South Road, Head Office – Arcare – Hampton East, VIC, Australia, 3188
  • Full Time

At Arcare, we believe care is shaped by the quality of our relationships. Guided by our Relationship-First philosophy and the Senses Framework, we are committed to creating a culture where residents, families and team members experience belonging, purpose, security and significance.

We are now seeking a highly experienced and values-driven leader to join our Executive Team as General Manager Clinical Governance and Risk. Reporting directly to the CEO, this pivotal role will lead the organisation’s clinical governance, quality, safety and risk management functions, ensuring continuous improvement and compliance with the Aged Care Quality Standards and other regulatory requirements.

About the role
You will:

  • Drive a national program of quality, safety, innovation and clinical governance across Arcare’s residential aged care services.

  • Provide expert advice to the CEO, Board and Executive Leadership Team on matters of compliance, risk, consumer experience and resident safety.

  • Lead the National Clinical Governance Committee and foster a culture of accountability, transparency and learning.

  • Build workforce capability in quality and safety through education, training and professional development.

  • Champion consumer voice and feedback, ensuring residents and families are central to care and service improvements.

  • Represent Arcare at state and national levels, building strong partnerships with stakeholders, regulators and peak bodies.

About you
You are an accomplished leader with strong clinical expertise and a proven record of driving organisational improvement in the aged care or health sectors. You combine strategic thinking with a hands-on approach to influence, engage and deliver results. You will bring:

  • A clinical qualification (Registered Nurse or equivalent), with deep knowledge of aged care legislation, standards and compliance frameworks.

  • Proven experience in quality, safety, risk management and clinical governance at a senior or executive level.

  • Strong stakeholder engagement skills, with the ability to influence, negotiate and lead change.

  • Excellent written and verbal communication skills, with the confidence to present at Board and sector forums.

  • Relevant tertiary qualifications in health, management or governance (desirable).

  • Additional credentials such as Certificate IV in Training & Assessment, or Quality Assessor accreditation, will be highly regarded.

Join us
This is a unique opportunity to shape the future of aged care at one of Australia’s most respected providers. If you are passionate about leading change, improving culture and ensuring the highest standards of care, we would love to hear from you.

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