Residence Manager - Arcare Surrey Hills

• Arcare Surrey Hills is a 52-bed residence
• Job stability with meaningful and deeply rewarding work
• Opportunities for Professional Development and Career Progression

About Arcare

As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.

Backed by a dedicated team of over 7000 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.

Benefits

• Above Award Rates
• Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
• Allowances: Uniform, meals, shift and public holidays
• ​​​​​​​Paid Training and Development days
• Reward & Recognition programs
• Employee Assistance Program

About the Role

This is an excellent opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people.

The Residence Manager plays a crucial role in creating a safe, supportive, and comfortable environment for Arcare residents. You will ensure that the Residence operates efficiently and is providing the best possible care and services to residents while managing a diverse workforce. You will be instrumental in the overall success and well-being of Arcare Residence, employees and residents.

Your primary functions will be:

• Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration. This includes hiring, training, and performance evaluations to ensure a competent and well-functioning team.
• Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
• Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
• Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
• Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.

Skills & Experience

• Previous Management experience in Aged Care or Health Services Sector.
• Current AHPRA Registration (desirable).
• Demonstrate financial accountability.
• Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices and emerging trends.
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills
• Proficient in problem-solving, tackling challenges with skill and efficiency.
• Exhibit leadership qualities, inspire, and actively support the development of employees.

Ready to Apply

It really is our people and culture that set us apart, with our ongoing focus of working together as one team.   If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.