For this week’s edition of #PeopleofArcare we introduce Arcare Glenhaven, Clinical Lead Sishir Basnet. He started working at Arcare six months ago but has been in the industry for over 10 years and has many pearls of wisdom to share.

“Getting up to go to work is much easier when you know that what you do has a positive impact on the community. It gives you the opportunity to meet a wide variety of older people and make a tremendous difference in their quality of life.”

What do you enjoy about your role?

I appreciate my role as I get to coordinate and oversee activities of the clinical team members to ensure compassionate, effective, and efficient delivery of high-quality clinical care for our clients in a safe and friendly environment. Also, I get to alleviate some of the challenges within the healthcare system to create positive change.

How does this company differ from others you’ve worked for?

First and foremost, priority for our organization is our clients. Arcare has a power of understanding and expertise to provide highest level of services with homely feeling. We tend to learn and see things from a different perspective from our elderly people who have years of experience and the time to gain wisdom.

What do you love about Arcare and working in Aged Care?

I’ve been in this industry for more than 10 years and I’ve always loved doing what I do. The joy you can put on someone’s face, just by being yourself. Getting up to go to work is much easier when you know that what you do has a positive impact on the community. It gives you the opportunity to meet a wide variety of older people and make a tremendous difference in their quality of life.

What are your favourite stories of working at your residence / with your team / with a client?

When I try to think of one favourite stories, I don’t have one moment or one client in particular. I have a collage in my mind of moments and people and feelings that I’ll never forget. Every day is a new and beautiful experience for me with my clients that I will cherish for my entire life.

What tips or advice would you give to someone looking to work in Aged Care?

Our Care Workers are carefully chosen for their commitment to providing professional care. Looking after an elderly person requires a caring nature. Knowing how to make someone feel well cared for is key in making sure they are happy, settled, and secure. Words are not enough. Kind actions go a long way towards being caring and can make all the difference to an elderly person. I would expect few of these characteristics in our team members. And having patience in yourself is the most important, and of course there are various trainings and support systems to guide every team member for their professional development.

What are your hobbies? What do you enjoy doing outside of work?

I enjoy spending quality time with my wife. My hobbies – playing football, listening to music, and watching movies.

What is your special talent that you enjoy doing outside of work? How did you learn this talent?

I am extremely fascinated about playing sports especially soccer, I have been playing since I was a kid with my neighbours and my school friends, my biggest inspiration is Messi.

Can you share one fun fact about yourself? It could be an interesting experience that you had, a quirky talent or your favourite recipe.

I try to cook at times. I love cooking chicken and lamb. I used to cook lamb and cauliflower together, making a gravy by adding various spices and back then when I invented my own recipes, I used to share it with my neighbours, and they tend to love it. It goes really well with hot steamy rice.