Quality Lead – NSW / ACT

• Full-time Permanent Position
• Access to discounts at Apple, Samsung, Gyms + Travel + Health Insurance
• Paid training days + opportunities for professional dev. and Career Progression

About Arcare

As one of Australia’s leading aged care providers, we have over 50 residences in QLD, NSW, ACT and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.

Backed by a dedicated team of over 8500 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.

About the role:

The State Quality Lead provides strong and effective leadership and support to the Quality Support Team and management of Arcare on compliance issues measured against Commonwealth and State legislation, standards, regulations and guidelines, whilst supporting the overall achievement of compliance objectives. The position holder works closely with the State Manager and reports directly to the National Quality Manager.

Your primary functions will be:

• Development and/or co-development of quality and/or operational documents and systems used by Arcare 
• Management and support of Quality Support Team  
• Development and periodic review of Audit Tools 
• Preparation and submission of the registration process
• Development and management of Audit Schedules and Planners 
• Provision of trend reports to Regional and Executive Management as requested 
• Contributing to the Continuous Improvement/Quality Improvement processes
• Liaison with Quality Aged Care Agency
• Assist in the maintenance of the aged care standards in collaboration with other State Quality Team leader/s
• Attend and provide requested quality and safety reporting via the Arcare Clinical Governance forum.  
• Provide content knowledge expertise to the Learning and Development Department as relevant to scope of the role.  
• Undertake root cause analysis where clinical risk has been identified; and /or adverse outcome/event/incident has occurred, and oversee the implementation of robust continuous improvement programs to address same, as requested by State Managers.
• Provide support in the SIRS process
• Provide support for the National Quality Indicator Program 

 Skills & Experience:

• Proven ability to develop positive relationships to influence and negotiate change; 
• Strong clinical understanding and Registered Nurse or Enrolled Nurse Qualification
• Current AHPRA Registration  
• Strong knowledge of Aged Care Act, Standards, Guidelines and Regulations 
• Well-developed communication and interpersonal skills; 
• Ability to liaise with Government departments and their representatives 
• Previous Aged Care quality systems experience 
• Current Driver’s License  

Desirable:

• Diploma in Frontline Management or above  
• Certificate IV Workplace Assessment and Training
• Experience in using eCase clinical care system

Ready to Apply

Our people and culture set us apart and our ongoing focus of working together as one team. If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.