Residence Manager
About the Role
As the Residence Manager, you will have genuine autonomy to drive & maintain high standards of compliance, safety and resident experiences; while supported by an experienced operational and executive team.
The Residence Manager plays a crucial role in creating a safe, supportive, and comfortable environment for Arcare residents. You will ensure that the Residence operates efficiently and provides the best possible care and services to residents while managing a diverse workforce. You will be instrumental in the overall success and well-being of Arcare Residence, employees and residents.
Your primary functions will be:
- Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration. This includes hiring, training, and performance evaluations to ensure a competent and well-functioning team.
- Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
- Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
- Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
- Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
- Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.
Skills & Experience
- Demonstrated senior leadership experience in aged care, health services or a related regulated environment.
- Proven experience leading change, commissioning or significant operational transformation (desirable).
- Current AHPRA Registration (desirable).
- Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices and emerging trends.
- Exhibit a high level of financial accountability.
- Excellent verbal and written communication skills
- Proficient in problem-solving, tackling challenges with skill and efficiency.
- Exhibit leadership qualities, inspire, and actively support the development of employees.
About Arcare
As one of Australia’s leading aged care providers, Arcare proudly supports communities through more than 50 residences across QLD, NSW, and VIC, with exciting growth ahead, including the opening of our first South Australian residence by mid-July 2026.
Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.
Backed by a dedicated team of over 8500 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.
Benefits
- Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
- Allowances: Uniform, meals, shift and public holidays
- Paid Training and Development days
- Reward & Recognition programs
- Employee Assistance Program
Ready to Apply
It really is our people and culture that set us apart, with our ongoing focus of working together as one team. If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and an NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.
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